Virtual College Success Coach

Remote
Part Time
Success
Student (College)


About The Organization: 

 

For more information about Let's Get Ready, visit www.letsgetready.org


 

About The Position:

Virtual College Success Coaches work remotely to provide virtual support by text, phone/video, and email to support a cohort of current college students as they enter college or move through their second year of college. Our near-peer Success Coaches build relationships with their students and provide mentorship, encouragement, resources for support, accountability, and help students stay on track toward degree attainment. A Coach should be comfortable creating meaningful relationships with students all via virtual means. Virtual College Success Coaches report to a Let’s Get Ready Program Manager who provides guidance and support through mandatory weekly supervision meetings.

 

Duties/Responsibilities: 

This description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties of the position. 

List the essential job duties that are specific to the position. Include percentages (required).  

  • Responsible for developing relationships with a caseload of students to increase College Success program engagement and support persistence in college. 
  • Work to meet organizational goals around student engagement and milestone assessments.
  • Sending weekly individualized text messages to students through LGR’s Mainstay texting platform
  • Conducting check-in calls with students via phone/video.
  • Provide responsive support for students based on individual needs, including but not limited to: finding academic support on their respective campus, achieving school-work-life balance, navigating home-sickness, and engaging in campus life.
  • Tracking communication with mentees using our Salesforce data platform.
  • Collect student information to share with LGR to ensure students are on track.
  • Attending a weekly supervision meeting (by phone/video) with a Program Manager to discuss progress towards goals; flagging and notifying Program Manager of urgent/sensitive situations.


 

Qualifications and Experience: 

  • Must be currently in their junior or senior year of college and be in good academic standing.  
  • Be extremely comfortable building relationships virtually via phone calls, email, text messaging, live video streams, etc. 
  • Have exceptional rapport-building ability, communication skills, time management, attention to detail, and organizational and problem-solving skills.
  • Able to navigate multiple, new technology platforms.
  • Balance result-driven work with a personable approach.
  • Be comfortable working independently and collaboratively in a virtual environment.
  • Must be able to commit to the position for the entirety of the academic year (August- May). 
 

Preferred Skills & Abilities:

  • Former Let’s Get Ready alumni and coaches are strongly encouraged to apply.
  • Dedicated and passionate about Let’s Get Ready’s mission and helping students reach their goals. 
  • In good academic standing and plan to be enrolled in college in school year 2024-2025.
  • Previous experience serving as a mentor to first-generation college students.
  • Excellent self-motivation skills. 
  • Strong problem-solving, organizational, and time management skills. 
  • Excellent interpersonal, oral and written communication skills - especially the ability to communicate with warmth and build mentoring relationships over text/phone. 
  • Current or previous involvement in campus (student club/organizations, tutoring, orientation leader, work-study, etc.).
  • Experience with data entry is a plus.
  • Ability to use discernment and clear judgment about the level of support and follow-up needed including following LGR's escalation protocols to identify and support students in need. 

More about the Position and Location:

This is a part- time remote position that requires 6 to 7 hours per week. The schedule varies, but coaches are expected to commit to the position for a full year from August 2024 to May 2025 Flexibility will be offered for school breaks/personal breaks as appropriate to meet program objectives and in consultation with your manager.

 

Compensation: 

The hourly wage is at least $12.00/hour or your work location’s minimum wage - whichever is higher.

 

This position runs from August 12, 2024 - May 23, 2025, with the expectation that coaches will work through the summer. : 



 

How to apply:

Complete application. Applicants considered on a rolling basis. Please do not contact the job poster.

 

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Let’s Get Ready is unable to sponsor visas. 

 

Let’s Get Ready is an equal opportunity employer and is committed to building and maintaining a culturally diverse workplace that is free of discrimination and harassment of any kind. We encourage women, minorities, individuals with disabilities, and veterans to apply. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate.

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