About The Position:

Reporting to a Program Manager, Virtual Access Core Coaches are dynamic and motivated undergraduate students who virtually support fellow high school students in their journeys to college. The Let’s Get Ready staff sends pre-scheduled text messages each week to our  high school students with helpful tips, reminders, and check-in questions. When students reply to those pre-scheduled texts with questions or comments, Virtual Access core coaches respond to students and start a conversation. Virtual Access Core Coaches jump into action when a student shares a challenge, to build a relationship, provide individualized support, and troubleshoot the issue. 

This role is an exciting opportunity to have a large-scale impact on the students we serve by supporting them through our weekly texting curriculum, answering their questions, and providing encouragement and resources to support their college goals. 

In addition to supporting students over texts, coaches will work with their program manager to prepare for and deliver ~monthly Zoom workshops around the college admissions process. Workshops aim to inform and guide students, deepen relationships between students and Core coaches, and engage students on a deeper level around the college admissions process.

Virtual Access Core Coaches report to a Let’s Get Ready Program Manager who provides guidance and support through weekly supervision meetings.

Duties/Responsibilities: 

This description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties of the position. 

• Respond to student text messages received on our texting platform within 24 hours
• Check Mainstay everyday, at minimum an hour a day to ensure all messages are seen and being responded to
• Provide engaging support to students, including advice, resources and encouragement around topics such as: completing tasks to apply for college, completing financial applications, enrolling into a college,  talking to their guidance counselor, accessing academic and mental health support, school-work-life balance, and other obstacles
• Provide a college perspective - sharing relevant stories from your experience as a college student to help students navigate their own journey
• Send relevant tip sheets from LGR curriculum and guide students to make good use the school resources available to them
• Develop warm rapport with students and ask follow-up questions, with the goals of increasing program engagement and supporting matriculation and persistence in college
• May be asked on occasion to make phone calls to students for further assistance with the college access process
• May be asked to support as a zoom moderator for college workshop support
• Facilitate ~5 virtual, 1.5 hour long workshops every ~6 weeks and host one-on-one college list building meetings with students
• Prepare to facilitate workshop 4 weeks in advance by attending workshop content walkthrough, reviewing and updating own speaker notes, and practicing a “dress rehearsal” run through with program manager and on own time

Qualifications and Experience: 

• Must be a current or recent undergraduate student who has demonstrated leadership and communication skills. 
• Students must be able to commit to the position for the full school year with summer employment included (August 2024 through August 2025). 

Preferred Skills & Abilities:

• Former Let’s Get Ready alumni and coaches are encouraged to apply if applicable 

• Dedicated and passionate about Let’s Get Ready’s mission and supporting our students
• Lived experience or experience working with students from under-resourced communities 
• 1st generation college student 

• In good academic standing and plan to be enrolled in college in school year 2024-2025 
• Schedule flexibility to ensure students are being served via regular communication 

• Strong problem-solving, organizational, and time management skills
• Excellent interpersonal, oral and written communication skills - especially the ability to communicate with warmth and build mentoring relationships over text and workshops. 
• Ability to use discernment and clear judgment about the level of support and follow-up needed including following LGR's escalation protocols to identify and support at-risk students
• Demonstrates ability to present college admissions content virtually to students in a workshop style

Training:

• Access Core coaches are expected to attend mandatory training in August 2024 and complete onboarding tasks before working with students

• Initial kick-off training will happen virtually over Zoom during the third week of August
• Facilitation training sessions are mandatory and will happen before the first workshop and occasionally throughout the year. They will provide deeper understanding of workshops and the skills needed to facilitate

More about the Position and Location:

This is a part- time remote position that requires 6 to 10 hours per week. The schedule varies, but coaches are expected to commit to the position for a full year from August 2024 through August 2025. Flexibility will be offered for school breaks/personal breaks as appropriate to meet program objectives and in consultation with your manager.

Compensation: 

The hourly wage is at least $12.00/hour or your work location’s minimum wage - whichever is higher.

This position runs from 8/13/24 -8/15/2025.

How to apply:

Complete application. Applicants applying by May 1st  will be strongly considered. All others will be considered on a rolling basis. Please do not contact the job poster.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Let’s Get Ready is unable to sponsor visas. 

Let’s Get Ready is an equal opportunity employer and is committed to building and maintaining a culturally diverse workplace that is free of discrimination and harassment of any kind. We encourage women, minorities, individuals with disabilities, and veterans to apply. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate.